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Privacy Policy

Effective Date: 1 January 2026

Summary

We collect minimal information to provide our service. We don't sell your data. We only use it to communicate with you about FairPlate.

1. Who We Are

FairPlate ("we", "our", "us") is an Australian company committed to connecting customers directly with farmers for premium beef and lamb products.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

When you join our waitlist or become a Founding Member, we collect:

  • Email address (required) - to notify you when we launch
  • Name (optional) - to personalise our communications
  • Postcode (optional) - to prioritise launch in your area

2.2 Information from Google Sign-In

If you use "Prefill with Google", we receive your name and email from Google. We do not receive or store your Google password.

2.3 Payment Information

Founding Member payments are processed by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment processing.

2.4 Automatically Collected Information

We may collect basic analytics data such as:

  • Pages visited
  • Browser type
  • General location (country/state level)

3. How We Use Your Information

We use your information to:

  • Notify you when FairPlate launches in your area
  • Process Founding Member deposits and refunds
  • Send occasional updates about FairPlate (you can unsubscribe anytime)
  • Improve our website and services

We Will Never

Sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage & Security

Your data is stored securely using:

  • Google Sheets - for waitlist data (protected by Google's security)
  • Stripe - for payment processing (PCI-DSS compliant)

We implement reasonable security measures to protect your information from unauthorised access.

5. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information we hold
  • Correct any inaccurate information
  • Delete your information (request data removal)
  • Unsubscribe from marketing communications

To exercise these rights, contact us using the details below.

6. Cookies

Our website uses minimal cookies for basic functionality. We do not use tracking cookies for advertising purposes.

7. Third-Party Services

We use the following third-party services:

  • Google - Sign-in and data storage
  • Stripe - Payment processing

Each service has its own privacy policy governing their use of your data.

8. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).